What needs fixing in our area?

Please take 5 minutes to tell the City what needs fixing

The City of Johannesburg is asking residents for comments on its plans and budget for the year ahead.

That may sound dry, but it matters.

This is one of the few formal chances residents have to tell the City what is not working in Craighall, Craighall Park and Dunkeld West, and what needs to be properly funded.

Please take 5 minutes today and submit a comment. CRA has put together a simple guide to help you complete the form. Grab a cup of coffee, follow the step-by-step guide below, and your submission should be done before your coffee is finished.

Deadline: 17:00 on Monday, 18 May 2026

Click here to access the IDP Submission Form

What is the IDP, in plain English?

The IDP is the City’s main planning document. It sets out what the City plans to prioritise, fund and deliver in the year ahead. In simple terms, it helps decide where the City’s money and attention should go.The IDP is reviewed every year, and residents are allowed to comment before it is finalised.

That is why this matters. If residents stay silent, the City can assume there is no strong local objection, concern or need. If residents participate, we create a clearer record of what our area needs.

You can view the City’s IDP documents here.

Why CRA is asking residents to participate

CRA will submit a detailed formal submission to the City. But individual resident comments are also important. The more residents who participate, the stronger the message that Craighall, Craighall Park and Dunkeld West need clear, funded and measurable service delivery. This is not about writing a perfect submission. It is about making sure the City hears from the people who live here. A short, clear comment is better than no comment.

You do not need to write a perfect submission

You can comment on anything that affects daily life in our area, including:

roads and potholes
stormwater drains and flooding
streetlights
parks and green spaces
public safety
by-law enforcement
illegal dumping
noise nuisance
development planning
traffic and speeding
water, power and sewer infrastructure
maintenance of public spaces
billing and municipal responsiveness

Use your own words where possible. A personal, practical comment is often stronger than a copied-and-pasted one.

You may also submit more than one comment if you want to deal with different issues separately.

For example, you could submit:

one comment on parks and green spaces
one comment on roads and stormwater
one comment on streetlights and safety
one comment on by-law enforcement or development planning

How to complete the form

For most CRA residents, we suggest the following:

Region: Region B
Ward number: 90 (there are some streets which are Ward 117)
Suburb / township / area: Craighall, Craighall Park or Dunkeld West, as applicable
Submitting on behalf of: Yourself / Resident / Ratepayer / Community member, as applicable

For Question 9, we suggest selecting one or more of these:

IDP: Capex / Development Plans
Budget
Proposed Tariff
Rate Policy

For Question 10, choose the City entity or department closest to your concern. For example:

JRA: roads, potholes, bridges, resurfacing and stormwater
JCPZ / City Parks: parks, green spaces, Delta Park, Hugh Wyndham Park and the spruit
Pikitup: dumping, litter and waste
City Power: streetlights and electricity infrastructure
Johannesburg Water: water and sewer infrastructure
Public Safety / JMPD: by-law enforcement and public safety
Development Planning: zoning, land use, building control and unlawful development

If you are not sure which department to choose, select the closest match and explain your concern in the comment box.

For Questions 11 to 17, here is suggested wording you can copy, paste and adapt

You do not need to use every paragraph below. Even one short comment is useful. Please adapt the wording to reflect what matters most to you.

Service delivery complaint section

The form also allows residents to raise unresolved or recurring service-delivery complaints.

Examples you may wish to raise include:

poor road condition or failed reinstatements
stormwater problems
broken or missing streetlights
dumping or litter in parks and the spruit
lack of by-law enforcement
noise nuisance
unlawful occupation or fires in public open spaces
water leaks or sewer problems
deterioration of Delta Park, Hugh Wyndham Park, Ewen Park or the Braamfontein Spruit corridor

For Question 16, explain your own specific concern:

There are recurring unresolved service-delivery issues in Ward 90 / Region B, including deteriorating roads, inadequate stormwater maintenance, broken streetlights, dumping and litter in public open spaces, weak by-law enforcement, and insufficient maintenance of parks and the Braamfontein Spruit corridor. The City should provide proper reference numbers, clear escalation routes, regular feedback and measurable turnaround times.

Here is an example of a specific issue (you can write your own):

I ask the City to prioritise road maintenance, pothole repairs, stormwater drainage and resurfacing in Craighall, Craighall Park and Dunkeld West. I would specifically like to raise the urgent need for the resurfacing of Buckingham Avenue, the main arterial road through Craighall Park. Buckingham Avenue is in a poor and deteriorating condition, with potholes, failed reinstatements and damaged road surfaces along much of its length. This road is used daily by private motorists, taxis, buses, delivery vehicles, cyclists and pedestrians, and its current condition creates safety risks, traffic problems and ongoing damage to vehicles. Temporary patching is no longer sufficient. Buckingham Avenue requires proper assessment, resurfacing and long-term maintenance, supported by a clear budget and implementation timeline.

Here is another example which you can tailor for yourself:

I ask the City of Johannesburg to urgently address the poor and incomplete reinstatement of roads following Johannesburg Water repairs across Craighall, Craighall Park and Dunkeld West. Roads are excavated for water or sewer repairs and then left in an unacceptable condition. Many of these sites are filled with sand or temporary material, but the road surface is never properly reinstated. In some cases, large holes and failed reinstatements remain for extended periods, creating dangerous conditions for motorists, cyclists, pedestrians and residents. The City must ensure that Johannesburg Water, JRA and all relevant contractors follow a clear reinstatement process after any road excavation. This should include proper resurfacing, quality control, accountability for contractors, clear timelines and visible escalation routes when work is left incomplete.

The final 2026/27 IDP and budget should include a measurable plan for the repair of existing failed reinstatements in Ward 90 / Region B, as well as a proper system to prevent new excavations from being left unrepaired. Residents should not have to repeatedly report the same dangerous holes after municipal work has been carried out.

For Question 17, give addresses or areas where your specific concern exists

Put in the address or area of concern. So, if you are posting about reinstatements of our roads, then give some specific addresses where reinstatements are required if you have them. Even just the street name will be fine.

Please do this today

This should take about 5 minutes.

Please do not leave it to someone else.

The City needs to hear that residents are paying attention, that we care about our neighbourhoods, and that we expect proper service delivery backed by real budgets and measurable action.

Submit your comments by 17:00 on Monday, 18 May 2026.